For a Worry-Free Clinical Trial Equipment Experience,
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Customer Portal Atrium
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Customer Portal Odoo
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| Quotes are not visible in Atrium |
Quotes are visible; different lay-out (i. e.. IQ-BVNLD-000019) |
| Contracts are a 9-digit number |
New contract layout is SUBdigits/MRP (i. e. SUB123/12MON) Old contracts stay with the 9-digit number, with addition of the MRP (i. e. 202312345/06MON) |
| Rental Agreement is called a contract | Rental agreement is called a contract or a subscription (interchangeable) |
| Sales Order only contains sales | Sales Order is the entire order that was placed: both rental and sales; different lay-out (i. e. SO-INCUSA-000009) |
| Sales Report only contains sales | Sales Order export is called 'Order Overview'; contains full information from specific order in the export: both rental and sales |
| No reference number for your placed order | Ticket number for your placed order |